by Isaiah Dominguez | Jan 24, 2020 | Employee Experience
Healthcare jobs are not usually your typical 9-5 experience. The healthcare business runs on a 24/7 schedule with shifts that run an average of 8-12 hours. Due to the natural fluctuation of our serotonin levels from day to night, this can cause a significant...
by Noah Larsen | Jan 7, 2020 | Employee Experience, Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Noah Larsen | Dec 6, 2019 | Employee Experience
Few things can draw the oxygen out of a department (or unit) like a climate that permits negativity through gossip, bullying and/or rudeness. These environments create factions, cliques, and hostility that jeopardize our ability to provide the best experiences to our...
by Isaiah Dominguez | Nov 30, 2019 | Employee Experience, Patient Experience
According to AHRQ, nursing shift changes require the successful transfer of information between nurses to prevent adverse events and medical errors. Bedside shift report is the practice of having caregivers from an off-going shift working with the oncoming care team...
by Isaiah Dominguez | Nov 1, 2019 | Employee Experience
From pro tips on night shift mentoring to the latest in nurse safety, my time at the 2019 ANCC National Magnet Conference® was another educational and action-packed week. Joining more than 10,000 nurses and healthcare professionals in Orlando, FL, I...
by Isaiah Dominguez | Oct 16, 2019 | Employee Experience
Every year I look forward to attending the American Society for Health Care Human Resource Administration (ASHHRA) conference. This year, the theme was “Connect, Innovate, and Transform” healthcare. There was one session that really stood out to me as exuding the...