by Noah Larsen | May 5, 2020 | Employee Experience, Patient Experience
During PX surveys, comments give patients opportunities to emphasize, contextualize, or otherwise share their thoughts on anything they couldn’t in a scaled question. They’re valuable sources of qualitative data, and as part of PRC’s commitment to excellence in...
by Isaiah Dominguez | Apr 7, 2020 | Employee Experience
How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur, no matter how many guidelines and checklists are put in place. Additionally, these easily avoidable...
by Isaiah Dominguez | Apr 1, 2020 | Employee Experience
Given the current COVID-19 healthcare crisis, and as part of our ongoing mission to empower healthcare organizations to drive excellence, PRC now offers a complementary Crisis Response Survey to client and non-client hospitals. The Crisis Response Survey enables your...
by Isaiah Dominguez | Mar 31, 2020 | Employee Experience
It goes without saying, but in such a short period of time, the COVID-19 pandemic has turned the work environment, along with several other facets of life, on its head. Furthermore, the ongoing flow of developments surrounding the virus means crisis response plans are...
by Isaiah Dominguez | Mar 30, 2020 | Employee Experience, Utility
As COVID-19 cases rise across our home state of Nebraska and worldwide, we at PRC are taking every precaution to ensure the safety of our employees and the trust of our clients. To stay proactive, we are taking measures that reinforce agility and transparency, under...
by Isaiah Dominguez | Mar 18, 2020 | Employee Experience
Katie Owens shares 3 key ways to project confidence and build trust during times of crisis. Fill out the form below to view this...