by Noah Larsen | May 29, 2020 | Employee Experience, Patient Experience
PRC has the pleasure of working with hospitals and health systems around the country who continue to offer excellent care during the COVID-19 health crisis. However, it’s important to remember that excellent care cannot be achieved without the work of an equally...
by Noah Larsen | May 21, 2020 | Employee Experience, Excellence Accelerator
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with this...
by Noah Larsen | May 5, 2020 | Employee Experience, Patient Experience
During PX surveys, comments give patients opportunities to emphasize, contextualize, or otherwise share their thoughts on anything they couldn’t in a scaled question. They’re valuable sources of qualitative data, and as part of PRC’s commitment to excellence in...
![Patient Safety: Challenge & Solution Series [pt III]](https://www.prcexcellence.com/wp-content/uploads/2020/Blog_Images/GettyImages-1139853993-1080x675.jpg)
by Isaiah Dominguez | Apr 7, 2020 | Employee Experience
How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur, no matter how many guidelines and checklists are put in place. Additionally, these easily avoidable...
by Isaiah Dominguez | Apr 1, 2020 | Employee Experience
Given the current COVID-19 healthcare crisis, and as part of our ongoing mission to empower healthcare organizations to drive excellence, PRC now offers a complementary Crisis Response Survey to client and non-client hospitals. The Crisis Response Survey enables your...
by Isaiah Dominguez | Mar 31, 2020 | Employee Experience
It goes without saying, but in such a short period of time, the COVID-19 pandemic has turned the work environment, along with several other facets of life, on its head. Furthermore, the ongoing flow of developments surrounding the virus means crisis response plans are...
