by Noah Larsen | Aug 13, 2025 | CAHPS Updates, Patient Experience
PRC analytics have shown Teamwork is the #1 key driver of overall experience across service lines and consistently across years. Excellence in teamwork translates to higher top box overall experience performance. Effective teamwork is critical for delivering safe,...
by James Ratliff | Aug 12, 2025 | CAHPS Updates, Patient Experience
Updated August 2025 – October 2023 through September 2024 Discharges Care Compare recently refreshed to contain data from July 2023—June 2024 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly...
by Noah Larsen | Aug 6, 2025 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | Jun 18, 2025 | CAHPS Updates, Patient Experience
PX 2025: HCAHPS 2.0 Early Trends and Insights OnDemand Webinar Now Available Presented by: Audrey Page, CPXP, Senior Vice President, Patient Experience Solutions at PRC Katie Owens, Co-Founder & President at Healthcare Experience Foundation Join us for an...
by Noah Larsen | Jun 2, 2025 | Patient Experience
One of the most important things going for you is that people generally feel invested in the success of the organization that is providing their health care. We see that to an even greater degree in settings where patients have regular visits and the opportunity to...
by Noah Larsen | May 28, 2025 | Patient Experience
Beyond Process: A C-Suite Perspective on Compassion in Care OnDemand Webinar Now Available Presented by: Stephanie S. Abbott, MBA, CLSSBB, FACHE, President & CEO at hxology Mike Carver, Chief Growth Officer at ProNexus Advisory Laurie Speaks, Senior Vice...
