by Noah Larsen | Aug 6, 2025 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | Jun 18, 2025 | CAHPS Updates, Patient Experience
PX 2025: HCAHPS 2.0 Early Trends and Insights OnDemand Webinar Now Available Presented by: Audrey Page, CPXP, Senior Vice President, Patient Experience Solutions at PRC Katie Owens, Co-Founder & President at Healthcare Experience Foundation Join us for an...
by Noah Larsen | Jun 2, 2025 | Patient Experience
One of the most important things going for you is that people generally feel invested in the success of the organization that is providing their health care. We see that to an even greater degree in settings where patients have regular visits and the opportunity to...
by Noah Larsen | May 28, 2025 | Patient Experience
Beyond Process: A C-Suite Perspective on Compassion in Care OnDemand Webinar Now Available Presented by: Stephanie S. Abbott, MBA, CLSSBB, FACHE, President & CEO at hxology Mike Carver, Chief Growth Officer at ProNexus Advisory Laurie Speaks, Senior Vice...
by Noah Larsen | May 23, 2025 | CAHPS Updates, Patient Experience
Written by: Matthew Holt, MPH, CAHPS® Project Manager Teresa Olson, Director, CAHPS® Production; Audrey Page, CPXP, Senior Vice President Patient Experience Solutions HCAHPS 2.0, implemented as of January 2025, brings a range of implications for hospitals. To help you...
by Noah Larsen | May 15, 2025 | Patient Experience
Buchanan General Hospital (BGH) is a 111-bed facility opened in 1979 and located in Grundy, VA. The hospital employs 200 care team members to serve patients in Buchanan County and surrounding regions. In recent years, BGH has received acclaim for their patient...
