by Noah Larsen | Sep 18, 2019 | Patient Experience
Conducting senior leader rounding (SLR) in the ambulatory setting is an equally rewarding experience for the executive conducting the rounds and the staff/providers or leaders visited in their place of practice. While conducting SLR in the ambulatory setting is very...
by Isaiah Dominguez | Sep 6, 2019 | Patient Experience
On desktops, PRCEasyView.com® was the industry’s first online data analysis platform. Fast forward to today and PRC continues to break ground: introducing the PRC EasyView® app, the industry’s first real time data and reporting platform for mobile devices. PRC’s real...
by Noah Larsen | Sep 4, 2019 | Patient Experience
For many hospitals, PRC uses stratified sampling at the discharge unit level to measure the inpatient experience. This sampling strategy ensures that all units are receiving adequate data on which to base action plans, monitor progress, and assess improvements. Even...
by Isaiah Dominguez | Aug 30, 2019 | Excellence Accelerator, Patient Experience
Are your HCAHPS improvement efforts not yielding the outcomes you want to achieve? Invigorate your organization’s patient experience with the PRC Excellence Accelerator® HCAHPS Bootcamp! This two-part virtual learning event via webinar will empower your team with...
by Noah Larsen | Aug 30, 2019 | Patient Experience
The response scale used in patient perception research is often the most scrutinized aspect of the survey. We want to obtain the most quantitative scale possible, but in turn, we also have to appreciate the fact that we are trying to capture a qualitative evaluation...
by Noah Larsen | Aug 29, 2019 | Patient Experience
PRC’s Survey Design Team is responsible for designing your initial survey, auditing existing surveys, adding/deleting/editing questions, and much more (excluding CAHPS survey questions). They are experts in ensuring surveys measure what they should measure and do so...
