by Noah Larsen | Sep 8, 2022 | Patient Experience
Hope Brown joins the Healthcare Experience Matters Podcast, created by our Healthcare Experience Foundation partners, this week to share her thoughts on what it takes to advance the patient experience in pediatric care. On today’s discussion, we learn about some key...
by Noah Larsen | Sep 1, 2022 | Patient Experience
Today’s podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.” We are excited to be joined by Dr. Gibson for the first time on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this...
by Noah Larsen | Aug 30, 2022 | Patient Experience
A recent podcast published by CMS reviewed statistics surrounding representativeness among HCAHPS surveys and response rates for different survey modes. The continued need for a representative survey sample helps accomplish CMS’, and many organization’s goals for...
by Noah Larsen | Aug 29, 2022 | Patient Experience
In a recent final rule, CMS finalized the delay of the current start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking. CMS still believes that the RO model is valuable, but recognizes that the RO model...
by Noah Larsen | Aug 26, 2022 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here. As proposed in May, for FFY2023, CMS is suppressing several VBP measures and implementing a special scoring methodology that results in each...
by Noah Larsen | Aug 18, 2022 | Employee Experience, Patient Experience
We are excited to bring you an insider’s guide to leading with compassion this week on the Healthcare Experience Matters Podcast by our Healthcare Experience Foundation (HXF) partners. Our guest is HXF Co-founder and President and PRC Senior Vice President, Excellence...
