by Noah Larsen | Sep 26, 2024 | CHNA, Consumer & Brand, Employee Experience, Patient Experience, Physician Partnership
Relive our annual celebration of healthcare excellence. On September 25, PRC hosted the 2024 Healthcare Experience Summit, a conference full of sessions led by PRC clients and partners. The summit provided an opportunity to learn best practices from top-performing...
by James Ratliff | Sep 29, 2023 | CHNA, Consumer & Brand, Employee Experience, Patient Experience, Physician Partnership
Revisit a day of of learning, networking, and recognition. PRC hosted 2023 PRC Healthcare Experience Summit, a conference full of sessions that explore the most pressing topics in healthcare. Attendees were able to connect with fellow hospital leaders and healthcare...
by Noah Larsen | Aug 25, 2022 | Employee Experience, Physician Partnership
This week on the Healthcare Experience Matters podcast hosted by our Healthcare Experience Federation (HXF) partners, we are exploring the practical application of new research on leader behaviors. This is a fantastic recap on what’s new in this field and how we can...
by Noah Larsen | Aug 4, 2022 | Patient Experience, Physician Partnership
PRC Excellence Accelerator® and Healthcare Experience Foundation (HXF) Physician Coach, Trevor Turner, MD, brings his enthusiasm for the patient experience to our HXF partners’ Healthcare Experience Matters podcast this week. Dr. Turner joins us for a discussion...
by Noah Larsen | Jul 21, 2022 | Physician Partnership
Everyone is pressed for time in healthcare and effective communication has always been a top priority. Effective communication does not necessarily need to take more time to implement though. As we learn on today’s podcast episode with Dr. George Mayzell, often it’s a...
by Noah Larsen | Jul 7, 2022 | Physician Partnership
In a previous article, we discussed excellence through the lens of top box measurement and how organizations can use our “excellence scale” for improvement in their patient experience. However, our dedication to excellence extends beyond measuring patient care,...
