by Noah Larsen | May 5, 2025 | CHNA
From Crisis to Care: Community-Based Strategies to Combat Substance Use Wednesday, June 11, 2025 at 1 p.m. CT Presented by: Lisa Crane, Director of Healthy Communities at Columbus Regional Health Julie Abedian, Executive Vice President & Chief Community Impact...
by Noah Larsen | Apr 23, 2025 | Patient Experience
Beyond Process: A C-Suite Perspective on Compassion in Care Wednesday, May 28, 2025 at 1 p.m. CT Presented by: Stephanie S. Abbott, MBA, CLSSBB, FACHE, President & CEO at hxology Mike Carver, Chief Growth Officer at ProNexus Advisory Laurie Speaks, Senior Vice...
by Noah Larsen | Apr 15, 2025 | Patient Experience
This resource provides actionable best practices and sample scripting to improve how emergency department staff communicate about pain management. Effective communication strategies directly impact how patients perceive their pain management experience, which...
by Noah Larsen | Apr 14, 2025 | Consumer & Brand
The more you study the competencies of hospitals and health systems with leading brand perceptions, the more it becomes clear their effectiveness stems from multiple perspectives. An excellent patient experience requires engaged employees motivated to provide...
by Noah Larsen | Apr 8, 2025 | Patient Experience
This resource provides actionable best practices to improve patient experiences with laboratory in the Emergency Department. Effective communication strategies, workflow optimization, and wait time-management directly impact how patients perceive their lab experience,...
