by Noah Larsen | Nov 3, 2025 | CAHPS Updates, Patient Experience
Molly Hemphill, MPA, guides a presentation to help teams conduct a Psychiatric Inpatient Experience (PIX) Survey. This quick video will get you up-to-speed with the latest from CMS and what to expect ahead of the mandated January 1, 2026 launch. For additional...
by Noah Larsen | Nov 3, 2025 | Employee Experience
Communications that Matter: The Value of Verbatim Employee Feedback Hosted by: Phil Amos, Director of Human Resources at Memorial Health System Tracy Hall, MSHAL, Director, Physician & Employee Solutions at PRC In 2023, Memorial Health System began to rethink...
by Noah Larsen | Nov 3, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question 1: When you and this provider talked about starting or stopping a prescription medicine, did this provider ask you what you thought was best for you?...
by Noah Larsen | Oct 31, 2025 | CAHPS Updates, Patient Experience
Explore tips for administering CMS’ Psychiatric Inpatient Experience (PIX) survey and maximizing participation. Topics discussed include: Should we ask all patients in our department to do the survey? Which patients are eligible? How should we administer the...
by Noah Larsen | Oct 29, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question: In the last 6 months, did you and anyone on your health care team talk about how much your prescription medications cost? Why it Matters: Discussing...
