by Noah Larsen | Oct 31, 2025 | CAHPS Updates, Patient Experience
Explore tips for administering CMS’ Psychiatric Inpatient Experience (PIX) survey and maximizing participation. Topics discussed include: Should we ask all patients in our department to do the survey? Which patients are eligible? How should we administer the...
by Noah Larsen | Oct 29, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question: In the last 6 months, did you and anyone on your health care team talk about how much your prescription medications cost? Why it Matters: Discussing...
by Noah Larsen | Oct 20, 2025 | Market Perception
Beyond the Numbers: How Audience Intelligence Transforms Healthcare Brand Performance Hosted by: Samantha Linkous, Senior Strategist at Lewis Communications Hannah Williamson, Research Strategist at Lewis Communications Keith Schneider, Director, Market Perception at...
by Noah Larsen | Oct 9, 2025 | Patient Experience
Care That Continues: The Lasting Value of Personal Calls Post-Discharge Hosted by: Nadine Signe, MBA, MS, OTR/L, CAPS, Director, Office of Patient & Family Experience at Sibley Memorial Hospital/Johns Hopkins Medicine Barbara Mastrole, PhD, RN, CPNP-PC, NEA-BC,...
by Noah Larsen | Oct 8, 2025 | Patient Experience
Every Interaction Builds Loyalty Hosted by: Katie Owens, MHA, CPXP, Co-Founder & President at Healthcare Experience Foundation Revisit the keynote session of our 2025 Healthcare Experience Summit! In the session, Katie draws from her work with thousands of...
