by Noah Larsen | Dec 9, 2025 | Employee Experience, Patient Experience
Unlock 40 practical, actionable strategies to seamlessly integrate employee wellness and recognition into your organizational foundation. This comprehensive guide, specifically designed for healthcare leaders, reframes wellness as a non-negotiable cultural design...
by Noah Larsen | Nov 19, 2025 | Patient Experience
Improve patient safety, quality of care, and overall experience by mastering the art of relational rounding. This guide provides a clear framework for building trust through intentional connection. Learn proven techniques to dramatically improve patient experience,...
by Noah Larsen | Nov 12, 2025 | Market Perception, Patient Experience
Communications that Matter: The Value of Verbatim Employee Feedback Hosted by: Andy Ibbotson, CEO at RatingsMD Megan Yezak, APR, Marketing Manager at MyMichigan Health MyMichigan Health has expanded its successful transparency initiatives to include ratings and...
by Noah Larsen | Nov 11, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question: In the last 6 months, how often was it easy to get appointments with specialists? Why it Matters: Timely access to specialist care is critical for...
by Noah Larsen | Nov 10, 2025 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | Nov 3, 2025 | CAHPS Updates, Patient Experience
Molly Hemphill, MPA, guides a presentation to help teams conduct a Psychiatric Inpatient Experience (PIX) Survey. This quick video will get you up-to-speed with the latest from CMS and what to expect ahead of the mandated January 1, 2026 launch. For additional...
