2025 Healthcare Experience Summit - September 23, 2025

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Responsiveness

Responsiveness

Patients’ perceptions of Responsiveness have emerged among the key drivers for many of America’s Hospitals and HealthSystems. Responsiveness is measured by two items in the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems Survey: 1. During this...
White Bars on PRC EasyView®

White Bars on PRC EasyView®

Real time data is a great benefit of working with PRC and utilizing the telephone methodology. EasyView® enables you to see the most current data available alongside historical data so you can see progress over time. When you are viewing your data here, though, you...