by Noah Larsen | Aug 21, 2024 | CAHPS Updates, Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: Please see the table below to see how the updated HCAHPS survey will impact VBP in...
by Noah Larsen | Aug 7, 2024 | Employee Experience, Patient Experience
Post-discharge outreach continues to prove itself as an effective patient experience best practice. It ensures the patient’s safe transition home and can reduce readmission risks. The question then turns to deciding the most efficient and effective method to conduct...
by Noah Larsen | Jul 25, 2024 | Patient Experience
At PRC, we go beyond simply measuring patient experience. We believe every patient deserves an excellent healthcare journey, which is why we work with our clients to enhance their patient experience initiatives through a multi-pronged process of solutions and support....
by Noah Larsen | Mar 19, 2024 | Patient Experience
Nancy Miller, our PRC EasyView® Support Specialist, gives a brief demo of the new Dashboard updates on PRCEasyView.com. Contact our EasyView Support Team at [email protected] for more information.
by Noah Larsen | Feb 26, 2024 | Patient Experience
CARES™ Connect: Safer Transitions, Unexpected Benefits, and Lessons Learned Hosted by: Alexandra Winters, Assistant Vice President for Patient Experience at Nuvance Health Audrey Page, Senior Vice President, Patient Experience Solutions at PRC Nuvance Health knew the...
by James Ratliff | Dec 14, 2023 | Patient Experience
When we look towards enhancing the patient’s experience, it’s not always about the time spent with patients. Although more time would be appreciated, healthcare providers can often make a more significant impact through the words used and their overall demeanor. In...
