by James Ratliff | Aug 21, 2023 | CAHPS Updates, Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: FFY2026 (CY2024 HCAHPS discharges) Starting with FFY 2026, the VBP program will...
by James Ratliff | Aug 10, 2023 | CAHPS Updates, Patient Experience
In a recent final rule, CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment. These changes are listed below and CMS plans for them to begin with discharges from January 1st, 2025, forward. Survey Modes...
by James Ratliff | Aug 8, 2023 | DEI, Market Perception
“Holistic Medicine” is defined as a form of healing that considers the whole person; body, mind, spirits, and emotions. Much like with humans, the health of our institutions providing care requires a holistic approach. Parts of this approach include...
by James Ratliff | Jun 28, 2023 | Patient Experience
Reducing Readmissions with CARES™ Connect OnDemand Webinar Now Available Improving quality outcomes is critical for all healthcare organizations. Yet, many times teams feel stuck improving HCAHPS, care transitions, readmissions and patient loyalty. New research from...
by James Ratliff | Jun 12, 2023 | CHNA, DEI
The PRC National Health Survey — an examination of Americans’ health status, behavior, and needs — included questions about the sexual orientation and gender identity of respondents. This allowed for insight to the disparities experienced by LGBTQ+ adults. Everyone...
