by Noah Larsen | Mar 27, 2025 | Patient Experience
This resource provides actionable best practices and sample scripting to improve emergency department radiology experiences. Effective communication strategies directly impact how patients perceive their pain management experience, which influences responses to the...
by Noah Larsen | Mar 6, 2025 | Market Perception
Community Hospital is a 44-bed acute care hospital located in Grand Junction, CO. An independently-ran hospital since 1946, the organization employs roughly 1,400 individuals and operates within a service area of roughly 165,000 people in Grand Junction and across...
by Noah Larsen | Feb 27, 2025 | Community Health
Rachel Walter joined Lee Health in 2019 and currently serves as the organization’s Senior Innovation Catalyst. Lee Health is a non-profit health system based in Lee County, Florida, consisting of four acute care hospitals and several clinics and specialty facilities...
by Noah Larsen | Feb 19, 2025 | Employee Experience
Clicked Submit: Now What? OnDemand Webinar Now Available Presented by: Tracy Hall, MSHAL, Director, Physician and Employee Solutions at PRC For employee leaders, survey fatigue can prevent organizations from collecting the insights needed to empower their employees...
by Noah Larsen | Feb 17, 2025 | Patient Experience
In market research, Net Promoter Score® (NPS) is one of the most prevalent measures of consumer experience, and its utilization by the healthcare industry continues to grow. What may seem like a simple 0–10 scale at first glance provides nuanced insight into patient...
