by Noah Larsen | Mar 4, 2026 | CAHPS Updates, Patient Experience
Since 2016, CMS’ public reporting has included Overall Hospital Quality Star Ratings to easily compare the quality of hospitals and health systems in the United States. Ahead of its 10th year of use, CMS announced new changes to the calculations of the ratings which...
by James Ratliff | Feb 26, 2026 | CAHPS Updates, Patient Experience
Updated February 2026 – April 2024 through March 2025 Discharges Care Compare recently refreshed to contain data from April 2024—March 2025 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly...
by Noah Larsen | Feb 25, 2026 | CAHPS Updates, Patient Experience
In January 2026, CMS held a webinar announcing details surrounding a new CAHPS® study, the End-of-Life Care Survey. Approved by AHRQ, the survey is intended to measure patient experience spanning across all care settings and providers involved in a patient’s final...
by Noah Larsen | Feb 24, 2026 | CAHPS Updates, Patient Experience
If your organization conducts the In-Center Hemodialysis CAHPS survey (ICH CAHPS), spring 2026 will mark important changes to its contents and dimensions. These changes remove and consolidate several questions, aiming to streamline the survey experience for patients...
by Noah Larsen | Dec 23, 2025 | CAHPS Updates, Patient Experience
Rest and recovery are vital for healing. Hospital staff play a key role by creating a quiet, comfortable environment and minimizing disruptions. Quality rest can speed recovery, reduce complications, and improve the overall experience. By protecting patients’ rest,...
by Noah Larsen | Dec 9, 2025 | Employee Experience, Patient Experience
Unlock 40 practical, actionable strategies to seamlessly integrate employee wellness and recognition into your organizational foundation. This comprehensive guide, specifically designed for healthcare leaders, reframes wellness as a non-negotiable cultural design...
